Assignment 2
Write your answers as the research analysis based on chapter 9. All assignments will be evaluated with plagiarism software and submissions having a similarity rate of more than 20% will be awarded 0 marks. While answering the questions use the rules of scientific writing such as in-text citations, paraphrasing etc.
Q1. In reference to Assignment 1, Discuss the involvement of digital technologies in fostering good customer relation in the sector you considered in assignment 1 along with future directions. (2 Marks)
Q2. Examine any one of the following software solutions employed for digital business. Prepare a report that how this tool can help in conducting digital business. In addition, you need to deliver a demo/presentation of the software. (6 Marks)
- Google AdSense
- Google Analytics
- Zoho CRM
- Insightly
- Freshsales
- HubSpot CRM
Submission details:
- Total Marks: 7 (4+3)
- Presentation format should be followed properly.
- Formatting and spelling are important.
- Font: Times New Roman and size: 12