Part 1: Interpersonal Communication
1A: Identify a person at work (coworker or supervisor) with whom it is difficult to communicate. Arrange an interview in which you will practice good reflective listening skills. Ask the person questions about a topic that you think he or she is interested. Pay particular attention to being patient, calm, and non-reactive. After the interview, summarize what you learned.
1B: Think of a person with whom you have had a recent conflict. Write a letter to this person, attempting to resolve the conflict. Be sure to address the following issues:
- Whether the conflict is functional or dysfunctional.
- Effective strategies for resolving the conflict.
- Ineffective strategies that should be avoided.
Part 2: Health Information Systems
Select a clinical setting and describe the radiology information system and the clinic/ hospital information system. Discuss the integration, if any, of the two systems. Identify some benefits or problems you see in the current system.
Describe the method of film/ image archiving and the rules for retention of images in your selected clinical setting. Any patient flow problems with the system?