TOPIC AND CONTEXT FOR THE FACILITATION WORKSHOP
& WEEKLY ACTIVITY SESSIONS
The context and audience for your Facilitation Plan & Activity Sessions
FACILITATOR ROLE:
You are an expert facilitator and have been training facilitators the 9-step problem solving model with integration of the Skilled Facilitator Approach and Principles from the IAF Handbook.
YOUR CLIENT:
You have been contracted by the local Crime Commission to address youth violence prevention in order to enhance safety and security in schools throughout the county, but starting with this county. Essentially the agency wants you to assist them to develop an action plan to tackle this issue while also teaching them “how” to be effective facilitators so after you leave they can facilitate a number of issues they may face after you leave.
TOPIC TO ADDRESS:
Specifically for this training, the agency wants you to help these facilitators to address the topic of “Youth Violence Prevention”. This is a very exciting topic for your ADR agency as there is a movement across the nation that is working with volunteer facilitators and members of the community to combat youth violence and better safeguard our schools and youth. It will be important to read up and look up research on this topic in order to contribute to the facilitation workshop.
RI PROJECT DESCRIPTION
FACILITATION PLAN & OUTLINE
100 POINTS (25% of the total grade in class)
9 Step Problem Solving Approach with Integration of the
Schwarz’s Skilled Facilitator Approach (SFA)& IAF HandbookConcepts
Learning Objectives:
- Learning how to design a detailed facilitation plan with an outline
- Demonstrating how to apply the 9 Step Problem Solving Approach with the SFA & IAF
- Understanding how to make appropriate and professional facilitation interventions
- Delivering a developmental facilitation workshop by teaching participants
- Learning how to set up activities for a facilitation workshop using the Schwarz model
- Understanding how to serve as an ethical facilitator using the IAF guidelines
- Learning how to co-facilitate, develop memory logs, and present results to your clients
- Learning effective delivery as a facilitator
Context and Topic for Facilitation Workshop:
The topic for the workshop will be announced and discussed in class, so look for this update.
Directions for the RI Assignment:
This assignment includes two components and will be evaluated on these components. The first component is a detailed plan for facilitation in the form of an outline and the second will be on your delivery/presentation as a facilitator/co-facilitator.
- Design a Detailed Plan for Facilitation in an Outline Format in Pairs (50% of grade)
Minimum Page limit requirement: Masters: 20 pages, Doctoral Students: 26 pages, (each extra person to be added to a group should add 10 pages).
Below you will find the sections of the Problem Solving Facilitation Model and you are asked to design a plan for your facilitation session by integrating Schwarz’s Skilled Facilitator Approach, Schuman IAF readings and any other readings we have covered in class.This facilitation model essentially has an opening, body, and closing that is captured in the9 step problem-solving model as discussed in your book. Construct your outline by filling out the template below. Make sure you include this template exactly as you see it below and maintain all the labels and roman numerals. The hard copy outline is due on the day you function as a facilitator at RI. You should fill in each section of the outline with a detailed plan for facilitation that will includecontent, questions, activities, methods, forms, and plans for your processes and procedures. You will be designing a detailed plan for facilitation.Your written assignment will constitute 50% of your grade.
- Facilitation and Co-Facilitation Delivery at RI (50 % of grade)
During RI you will function as a facilitator and you will co-facilitate in dyads (pairs). During these sessions you should practice applying the Skilled Facilitator Approach by making appropriate interventions regularly. In fact, facilitators should use at least 3 formal interventions based on this model during their specific session. The topic for the workshop will be defined in class, so follow this scenario for the RI mock facilitation.
You will be evaluated on your performance and delivery as a facilitator. It is important that you should create effective activities/methods that helpparticipants practice special techniques during each step of the model. You will not function as a facilitator for theentire facilitation, but will do a section of the facilitation workshop for the time range that will be announced in class. This means that you must proceed where your classmates have left off and you should be prepared to facilitate at any point you are called to be the facilitator.Make sure you construct an effective and detailed memory log (this is the task of the facilitation recorder) as you will be evaluated on your memory log product as well.For the memory log, post details on process (what was asked or methods used by the facilitators) and content (what was generated by the workshop participants as a result). This should be added on to each group as we progress through all steps of the model. As a class we will compilethe memory log to make a master memory log for use in our final project in the class, so this is very important.
As you will see there are a number of steps involved in this entire process, so you are asked to progress by moving through the steps, integrating appropriate interventions, and practicing appropriate techniques we have learned in class. As an entire class we will be moving through the 9 step problem solving model and integrating the Schwarz’s Skilled Facilitator Approach in at each step. The Skilled Facilitator approach is overviewed in Chapter 1 of Schwarz and includes the following components: (1) Group Effectiveness Model, (2) A clearly defined facilitative role, (3) Useful in a range of roles, (4) Explicit core values, (5) Ground rules for effective groups, (6) The Diagnosis-Intervention Cycle, (7) Low-level inferences, (8) Exploring and changing how we think, (9) A process for agreeing on how to work together, (10) A systems approach. See the above major components of the Skilled Facilitator Approach of Schwarz book. Please make a note of these components and integrate these into the interventions in your mock facilitation session. Also, it is expected that you integrate topics and concepts from the IAF Handbook to supplement this approach. Specifically, you are expectedto integrate the Schuman book with the Skilled Facilitator Approach presented by Schwarz. Schuman showcases a number of facilitation approaches such as the following: facilitation improv, graphic facilitation, and Mutual learning…etc. to name a few examples.
USE THIS OUTLINE TEMPLATE: (Fill in a detailed plan for facilitation that will include content, questions, activities, methods, forms, and plans for your processes and procedures.)
- Introduction: Beginning the Facilitation Session
- Introduction of the Facilitators (establish credibility) and parties (in terms of role distinctions)
- Icebreaker that directly connects with the topic of this facilitation workshop
- Gains commitment from parties to participate
- Describe in detail the Skilled Facilitator Approach (SFA) & 9 problem solving steps
- Educate parties about the Facilitation process; role of Facilitation and facilitator’s role
- Uses a metaphor for describing what Facilitation is
- Explain the benefits of Facilitation in terms problem solving Facilitation & SFA
- Develops rapport/credibility with the parties
- Statement of impartiality and neutrality (avoids authoritative stance)
- Describes a mission statement and vision statement with the participants
- Definition of the parameters of confidentiality as parties and the client agree on.
- Statement of Schwarz behavioral guidelines or 9 ground rules and add ones if necessary
- Activity involved with teaching the 4 core values
- Determine decision making rule for the group: (ie. Majority rule, consensus…etc).
- Answers to questions posed by the parties
- Securing a joint commitment to begin
- Description of logistics, scheduling and length of meetings (agenda)
- Preview the session: what should parties expect will happen
- Body:
- Defining the Problem & Stating the Problem Statement
- Definition of this step to participants
- Overviews the objectives of this step
- Designs3 activities for this section such as: Nominal Group Technique, Storytelling, Improv, Idea Writing, Graphic Facilitation, Round Robin, Brainstorming or others…
- Appropriate set up of the activity with clear instructions (to generate 100 items)
- Determine the sequence for handling the issues
- Plan or form for writingan appropriate memory log for this step
- Develop a plan (activity) for how you will categorize the problems by grouping items that are similar together
- Activity to generate the problem statement that describes the gap between the current state and the desired state. Recall: Write the problem statement in a positive tone and begin with a word that ends in (ING) such as “Enhancing diversity initiatives and programs at NSU to reflect a diverse educational context for all students on campus.”
- Plan and review and debrief with group
- Root Causes: Uncovering hidden or known root causes to the Problem
- Definition of this step to participants
- Overview the objectives of this step
- Clear overview and description of at least 3 activities you designed for this step such as: fishbone diagram NGT, storytelling, improv, idea writing, graphic facilitation, simulation, or others. Make sure to include a set of instructions for each activity.
- Explain how every participant will be involved in the process
- Describe the method to categorize the root causes
- Plan or form for writing an appropriate memory log for this step
- Plan for review and debrief with group
- Generating Criteria (setting parameters for the solutions)
- Definition of this step to participants
- Overviews the objectives of this step
- Identify 3 activities for how to generate criteria for making good solutions with directions
- Describe what process you will use to categorize criteria for solutions
- Plan or form for writing an appropriate memory log for this step
- Plan for review and debrief with group
- Generating Alternative Solutions
- Definition of this step to participants
- Overviews the objectives of this step
- Identify 3 activities for how to generatesolutions with clear instructions
- Describe what process you will use to categorize alternative solutions
- Plan or form for writing an appropriate memory log for this step
- Do not evaluate solutions &quantity is important (100 items necessary)
- Write an appropriate memory log for this step
- Plan for review and debrief with group
- Assessing and Evaluating Options (Solutions)
- Definition of this step to participants
- Overviews the objectives of this step
- Design 3 activities or methods for this stepwith clear instructions
- Plan for writing an appropriate memory log for this step
- Plan for review and debrief with group
- Selecting Best Solutions
- Definition of this step to participants
- Overviews the objectives of this step
- Design 3 activities or methods for this step with clear instructions
- Plan for writing an appropriate memory log for this step
- Plan for review and debrief with group
NOTE: Encourage positive settlement ranges (Groups can keep all solutions, but may need to decide how to adopt them in terms of a timeline or action plan).
III. Developing a Detailed Action Plan (Settlement Closing Phase)
- Definition of this step to participants
- Overviews the objectives of this step
- Design 3 activities or methods for this step
- Plan for writing an appropriate memory log action plan structure for this step
- Plan for review and debrief with group
- Remember to address:
Incorporate deadlines for tasks/actions decided in the final agreement
Discusses Who, What, When, Why, & How involved with each action
Discuss consequences of not meeting deadlines
IMPORTANT: We will skip the implementation step as it is not part of the actual workshop phase.
- Evaluation of the Implementation
- Design a evaluation assessment form and monitoring procedure of the action plan
- DELIVERY (in your Facilitation Plan in this section address how you will ensure the following during your session- that is, discuss how you will accomplish these):
- Cultural sensitivity
- Rapport
- Responsive
- Democratic
- Authentic
- Credible
- Confident
- Impartial/Neutral
- Composure
- Trustworthy
- Professional
- Dynamic
- Interventions: List how or when you might use the following 10 components in your delivery as these are guiding features for your interventions.The Skilled Facilitator approach is overviewed in Chapter 1 of Schwarz and includes the following components for interventions: (1) Group Effectiveness Model, (2) A clearly defined facilitative role, (3) Useful in a range of roles, (4) Explicit core values, (5) Ground rules for effective groups, (6) The Diagnosis-Intervention Cycle, (7) Low-level inferences, (8) Exploring and changing how we think, (9) A process for agreeing on how to work together, (10) A systems approach.
- Ethical: How will you ensure that you will be an ethical facilitator? What does Schwarz and IAF handbook say about ethical behavior to follow in facilitation? Overview these in detail in this section. The IAF refers to them as facilitator’s code of conduct. Do not copy and paste from the book…rather paraphrase.
NOTE: Address how you will follow code of conduct/ethics based on the Skilled Facilitator Approachand the IAF Code of Conduct for Facilitators.