Teamwork in Organizations

Department of Nursing

Module 7 Guide

Teamwork in Organizations

Description of Module: This module focuses on teamwork and collaboration – essential skills for the nurse leader. Using knowledge gained about teamwork and collaboration can strengthen any change projects that need to occur in healthcare settings.

Module Objectives:

1. Analyze approaches to teambuilding and collaborative strategies when working with inter-professional teams

2. Examine causes of workplace violence, bullying, and incivility
3. Analyze reasons for workplace bullying
4. Examine use of human resources in efficient contemporary health care environments

Resources provided for module:

Readings:

Cox, S., & Cohen, S. (2015). Essential skills for nurse managers. HCPro, a division of

BLR. https://search-ebscohost-com.ssuproxy.mnpals.net/login.aspx?direct=true&db=e680sww&AN=936861&scope=site

Review Chapter 2 (previous assigned for Module 2)

Hubbard, H., & Chiccam, J. (2022). Navigating authority gradients. American Nurse

Journal, 17(1). 44-47. https://ssuproxy.mnpals.net/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=cul&AN=154779022&scope=site

(Previously read in Module 2)

Kelly, P., Vottero, B. A., & Christie-McAuliffe, C. A. (2014). Introduction to quality and safety education for nurses: Core competencies. Springer Publishing Company. https://ssuproxy.mnpals.net/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=720552&scope=site

Read Chapters 4 & 5

Persily, C. A. (2013). Team leadership and partnering in nursing and health care. https://ssuproxy.mnpals.net/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=591397&scope=site&ebv=EB&ppid=pp_169

Read Chapter 8

White, K., & Fontaine, D. (2017). Boost your nursing leadership career: 50

lessons that drive success. Health Administration Press. https://search-ebscohost-com.ssuproxy.mnpals.net/login.aspx?direct=true&db=nlebk&AN=1838987&scope=site

Read Chapter 31

Videos:

Improve Teamwork, Customer Service and Retention with the FISH! Philosophy

https://www.youtube.com/watch?v=_AAQT6ifGys

Workplace Violence – American Nurses Association https://www.nursingworld.org/practice-policy/work-environment/end-nurse-abuse/

Optional Resources:

Meires, J. (2018). The essentials: Here’s what you need to know about bullying in

nursing. Urologic Nursing, 38(2), 95-97, 102.

https://ssuproxy.mnpals.net/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=cul&AN=129092759&scope=site

Meires, J. (2018). Emotional intelligence to curtail bullying in the workplace. Urologic

Nursing,38(3), 150-153. https://ssuproxy.mnpals.net/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=cul&AN=130397414&scope=site

Occupational Violence

Additional Resources:

American Psychological Association (2020). Publication manual of the American

Psychological Association (7th ed.).

Mustang Nursing Learning Team Compact Form

Assignments: This is the seventh module in NURS 440. The assignment due dates are found in the NURS 440 calendar.

Module 7 – assignments:

1. Utilize Resources provided above
2. Discussion 3 (30 points)

Prepare a response to one of the topics listed below in a word document.

Place this word document (initial posting only) into the NURS 440 Discussion 3 Assignment Dropbox for Initial Posting found in Module 7 and utilize the Turn-it- in data that will be made available to you to prevent plagiarism. You may make changes to your initial posting in order to prevent plagiarism and resubmit it within this assignment dropbox as many times as you’d like. Please know that you are required to place the initial posting in the NURS 440 Discussion 3 Assignment Dropbox for Initial Posting noted above prior to placing it in the Discussion 3 area. You will receive 1 point for placing the item in the Discussion 3 Assignment Dropbox.

Once the Turn-it-in data has been reviewed and changes have been made to prevent plagiarism, please post the initial posting discussion response in the NURS 440 Discussion 3 area in Module 7. Be sure to follow the discussion rubric guidelines found at the bottom of this module guide.

Please note the due dates for postings on the NURS 440 calendar. It is important to know that as the faculty member, I am sensitive to our student’s busy schedules with family, work, and school. There are due dates for postings, created to allow productive discussions between students in this course. If students ever feel that meeting a due date creates a significant challenge for them, please let the faculty member know and we will discuss an alternative plan. If students do not contact the faculty member ahead of the due date to arrange alternative plans, the grading criteria for late submissions will be followed.

After the student completes their initial posting, and has responded to at least two other students, the student will self-grade their discussion using the NURS 440 Discussion 3 Self-Grading quiz, located within NURS 440 Module 7 content area. The student’s self-grade will be reviewed by the course instructor for accuracy, and adjusted as needed.

Assignment not a collaborative team assignment. This assignment is to be completed individually by each student.

Discussion 3 Assignment:

Read the following scenario and address the following questions in your initial posting.

After completing your BSN, you accepted the position of Unit Coordinator (UC) for a 25-bed surgical unit. The previous UC retired after 27 years on the unit. The Director of Nursing told you the UC had been there 5 years too long and left a team that needed some revitalization.

Since you took over the position, you have been working to build a strong team, build trust and accountability, and encourage good communication.

Recently, however, you have seen that on the days when you are not present, the unit is staffed with 1-2 more nurses than the patient acuity and the staffing mix warrant. A UC from another unit said he walked past your floor and noticed staff web surfing and spending time chatting in the break room.

You may choose to respond to one of the topic assignments below:

Topics 1 Assignment:

Address the following points in your initial posting.

1. Label initial posting as Topic 1.
2. Describe your actions and the rationales for your actions to address this problem while moving forward with strong team building.
3. Assume there were nurses staffing the unit with similar/same job roles. What strategies would you use to identify overlaps in team members roles and accountabilities?
4. How you would manage those overlaps in job roles?
5. Reflect on the communication style used for answer #1. Describe an alternative communication style that could be used and how this style differs from the communication style in answer #1.
6. Which of the above communication styles do you feel would be most effective for communication and resolving conflict?

Topics 2 Assignment:

Address the following points in your initial posting.

1. Label initial posting as Topic 2.
2. In this situation, describe how you would step beyond the problem to recognize

contributions of other individuals and groups in helping the people you care for to

meet their goals.

3. Reflect on, and share, how you value teamwork and the relationships upon which it is based.

4. Identify system driving forces for effective team functioning, as well as barriers for effective team functioning in this situation.

5. Describe how authority gradients occur when individuals perceive differences in status that make them feel uncomfortable.

6. Share some outcomes that can occur when a nurse does not speak up because of authority gradients. What are some outcomes that can occur?

iii. Prior to completing the following interactive lesson – Nurse Manager/Leader – Team Building and Coaching – interview a non-nursing healthcare professional. Interview questions should shed light on the experiences of the healthcare professional collaborating with nurses and what those experiences are like. Takeaways should include their experiences working with nurses and how this has impacted safety and quality of care. Once you complete the interactive lesson, you will be asked to share how the interview displayed how interprofessional teams function to impact safety and quality of care.

iii. Complete the Interactive Lesson (8 points)

The Nurse Manager/Leader – Team Building and Coaching Interactive Learning Module (link available in Module 7)

Access The Nurse Manager/Leader – Team Building and Coaching Interactive Learning Module.

Once you open the link and download the presentation

1. a) Click on ‘Enable Content’
2. b) Click on ‘Slide Show’ (the 7th icon across the top)
3. c) Click on ‘From Beginning” (top left icon)

When you have completed the presentation and are on the last slide

1) Take a screenshot of the Certificate of Completion.

2) Upload the certificate of completion into the Assignment Dropbox

3) When uploading certificate, include comments about your takeaways, or

lessons learned, from the learning activity. Include takeaways, or lessons

learned, from the interview including the healthcare professional’s

experiences working with nurse and how this has impacted safety and

quality of care – and how interprofessional teams function to impact safety and quality of care.

Points will not be awarded unless the above three tasks are completed.

1. Complete the Interactive Lesson (8 points)

Civility and Incivility in the Workplace (link available in Module 7)

Access the Civility and Incivility in the Workplace Interactive Learning Module.

Once you open the link and download the presentation

1. a) Click on ‘Enable Content’
2. b) Click on ‘Slide Show’ (the 7th icon across the top)
3. c) Click on ‘From Beginning” (top left icon)

When you have completed the presentation and are on the last slide

1) Take a screenshot of the Certificate of Completion.

2) Upload the certificate of completion into the Assignment Dropbox

3) When uploading certificate, include comments about your takeaways, or

lessons learned, from the learning activity.

Points will not be awarded unless the above three tasks are completed.

1. Again – Upcoming Planned Change Process Poster assignment and Opportunity to Collaborate in Teams for this assignment

I will make note again this week: Throughout this course, you will create a Planned Change Process Poster. This poster will be completed throughout the next five to six modules in this course. Due dates for the Planned Change Process Poster are found in the NURS 440 calendar. This week you may begin work on this assignment.

Students will have the option to work alone or collaborate as teams for the Planned Change Process Poster assignment that will be due during Module 11 in NURS 440. Students have started to get to know each other over the past few weeks of NURS 440. They will continue to get to know each other throughout the remainder of NURS 440. If they would like to collaborate together as a team, they may start creating teams. I will give them until the end of Module 8 in NURS 440 to create teams for this upcoming assignment.

To learn more about this assignment, the resources available to you, and the opportunity to collaborate as teams, please see the Planned Changed Process Poster Resource Module provided in the NURS 440 table of contents (between Module 10 and Module 11).

Here is information regarding team creation.

1) Students have the option to create a team of no more than 2 students.

2) Let faculty member know the members of the team prior to the end of Module 8.

3) View the Mustang Nursing Learning Team Compact Review Video found in the Planned Change Process Poster Resource Module provided in the NURS 440 table of contents (between Module 10 and Module 11).

4) The teams must complete a Mustang Nursing Learning Team Compact form and provide the faculty member with this form by the end of Module 8 (for convenience, the Mustang Nursing Learning Team Compact form and assignment dropbox will be available in the NURS 440 modules each week through Module 8).

5) These teams will not be changed following submission of team members and the Mustang Nursing Learning Team Compact.

6) Each member of the team will complete a Mustang Nursing Learning Team Evaluation form upon completion and submission of the Planned Change Process Poster assignment during Module 11. No grade will be granted until all members of the team have submitted the Mustang Nursing Learning Team Evaluation.

7) If students are collaborating in a team for this assignment, both team members will submit the same final copy of the assignment. However, each student will be awarded individual grades, as noted in the grading rubric.

Please let me know of any questions about collaborating in teams. I’m glad to help!

Excited to provide everyone with this opportunity!

Checklist: A checklist has been created for you own personal use in each module in NURS 440. If you choose to use the checklist tool, it may provide you with a system to double check if you have everything done for each module.

Discussion Evaluation Rubric

Please note: Discussions are not collaborative team assignments. Discussions are to be completed individually by each student.

Initial assigned discussion posts are due by 11:59 PM on Thursday of the assignment week and a response to at least two other people is due by 11:59 PM on the following Sunday. Any discussion posts after the 11:59 PM deadline on Sunday will be given zero credit. It is expected that students actively participate in the discussion forums. Each student is expected to contribute one initial discussion posting for each assigned discussion question, read all student’s initial discussion posts, and contribute participation discussion responses to at least two other student’s posts. Please note that when there are two discussion topics, at least one of your replies must be to the topic you did not address in your original post.

Students self-grade their initial posts each week by the following Thursday at 11:59 pm using the assigned Discussion Self-Grading tool in the NURS 440 course.

The faculty member will review the self-grades for accuracy and reserves the right to adjust any grades.

Read the entire rubric below – this will guide your discussion grade.

30 points are possible for each discussion and will be assigned as follows:

Last Updated on April 27, 2024