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Organization theories and Concepts

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It is critical to your understanding that you be able to identify & recognize the concepts associated with the specific organizational

theories covered in your reading materials. How humans behave within their organizations has impact on the individuals seeking services as

organizations and service agencies differ in how they are structured and managed. In keeping with this acknowledgment, it is imperative

that you recognize the social service organization as a macro system in the social environment and that you understand their internal

functioning and how it could impact the customers they serve.

Instructions: 1). Match the Concepts that characterize one of the Organizational Theories in this exercise. Will be scored on correctness.

Worth 18 points

2). In your own words (do not copy paste) describe the 3 entities of organizations. Include social entities, goal directed, and structured

and coordinated activities.

5.1 Organization theories and Concepts

Match the following concepts with the organizational theories they best portray below.

Organizational theories include:
1. Classical organizational theories………. ___________
2. Human relations theories………………. ___________
3. Feminist theories………………………. ___________
4. Cultural perspective……………………. ___________
5. Political-economy theory……………… ___________
6. Institutional perspective……………….. ___________
7. Contingency theory……………………. ___________
8. Culture-Quality theories……………….. ___________
9. Ecosystems theories……………………. ___________

Below are a range of concepts that tend to characterize one of the organizational theories presented above. For each, identify the

organizational theory it characterizes.

a. Concept: Emphasis on interpersonal relationships and respect for each other’s
rights including use of a gender filter, empowerment, the personal as political, the
importance of process, and diversity is strength.
b. Concept: Emphasis on how organizations take resources (input) and process them into some kind of product or service (output), and

on how all parts of the organization (subsystems) are interrelated and function together to produce output.
c. Concept: Specifically designed, formal structure and a consistent, rigid organizational network of employees.
d. Concept: Assumption “that employees want to feel useful and important, that employees have strong social needs, and that these

needs are more important than money in motivating employees” (Griffin & Moorhead, 2010, p. 85).
e. Concept: Emphasis on the assumption that each organization develops a unique mixture of values, standards, presumptions, and

practices about how things should be done that eventually result in predictable performance.
f. Concept: Emphasis on the idea that each element involved in an organization depends on other elements and that employee behavior

is complex; therefore, there is no one generally best way to accomplish tasks or goals.
g. Concept: Emphasis on organizational adaptation to the external environment, with a focus on responses to rules imposed by social

institutions; the organization searches for external legitimacy and support to enhance its potential for survival.
h. Concept: Emphasis on organizational culture and quality improvement, valuing a “strong set of shared positive values and norms

within a corporation … while emphasizing quality, service, high performance, and flexibility” (Vecchio, 2006, p. 12).
i. Concept: Emphasis on organizational adaptation to the external environment,
with a focus on resources, power, and a constant struggle to gain power.

Last Updated on February 20, 2018

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