Assignment 3
Please use the grading rubric to create an outline of your assignment. Each section of the rubric should be a section of your final paper and could become the headings. Your assignment will be graded based on each element of the rubric. Compare each section of your paper with the rubric to ensure all elements are covered. Then, include an introduction and conclusion to tie the paper together. If you have any questions regarding the assignment please contact your instructor using the Course Help forum.
You are the nurse manager for a department and need to communicate a new policy that relates to the holiday staffing schedule.
- Discuss two different approaches to communicate the staffing schedule change process to the department.
- Describe who would be involved throughout the communication and roll out of the staffing schedule change.
- Discuss a conflict management style and communication technique that you would use to address group of angry employees that present to your office.
- Discuss the conflict management style and communication technique you would utilize to address one employee who is complaining to other employees and patients on the unit.
- Discuss how you would evaluate the effectiveness of the communication approach of the staffing schedule change.
- Support your ideas with at least two scholarly resources.
Assignment 3 Rubric
| Competency | 24 points | 16 points | 8 points | 0 points | Points Earned |
| Critiques two different approaches to communicate a change process. | Critiques two different approaches to communicate a change process with literature support. | Compares two different approaches to communicate a change process. | Discusses two different approaches to communicate a change process. | Does not discuss two different approaches to communicate a change process. | /24 |
| Competency | 14 points | 9 points | 4 points | 0 points | Points Earned |
| Defends the selection of those involved in the two different approaches to communicating the change process. | Defends the selection of those involved in the two different approaches to communicating the change process with literature support. | Discusses the selection of those involved in the two different approaches to communicating the change process. | Lists those involved in the two different approaches to communicating the change process. | Does not detail those involved in the two different approaches to communicating the change process. | /14 |
| Analyze a conflict management style and communication technique to use with a group. | Analyze a conflict management style and communication technique to use with a group with literature support. | Interprets a conflict management style and communication technique to use with a group. | Identifies a conflict management style and communication technique to use with a group. | Does not discuss a conflict management style and communication technique to use with a group. | /14 |
| Appraise a conflict management style and communication technique to use with an individual. | Appraise a conflict management style and communication technique to use with an individual with literature support. | Describes a conflict management style and communication technique to use with an individual. | Lists a conflict management style and communication technique to use with an individual. | Does not discuss conflict management style and communication technique to use with an individual. | /14 |
| Summarizes the method utilized to evaluate the effectiveness of the communication approach. | Summarizes the method utilized to evaluate the effectiveness of the communication approach with literature support. | Explains the method of utilized to evaluate the effectiveness of the communication approach. | Defines the method utilized to evaluate the effectiveness of the communication approach. | Does not complete an evaluation of the communication approach. | /14 |
| Competency | 3 points | 2 points | 1 points | 0 points | Points Earned |
| Organization | Organization excellent, ideas clear and arranged logically, transitions smooth, no flaws in logic. | Organization good; ideas usually clear and arranged in acceptable sequence; transitions usually smooth, good support. | Organization minimally effective; problems in approach, sequence, support and transitions. | Organization does not meet requirements. | /3 |
| Competency | 5 points | 2.5 points | 1 points | 0 points | Competency |
| Grammar | Grammar, punctuation, mechanics, and usage correct and idiomatic, consistent with Standard American English | Grammar, punctuation, mechanics, and usage good mostly consistent with Standard American English; errors do not interfere with meaning or understanding | Grammar, punctuation, mechanics and usage distracting and often interfere with meaning or understanding | Grammar, punctuation, mechanics, and usage interfere with understanding | /5 |
| References | References are relevant, authoritative and contemporary. | Adequate references. | Minimal use of appropriate references. | Poor use and/or selection of references not relevant. | /5 |
| Competency | 7 points | 5 points | 2.5 points | 0 points | Points Earned |
| APA Format | Demonstrates competent use of mechanics and APA. | Minimal APA errors. | Many APA errors. | Complete lack of understanding. | /7 |
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