1. What is a matrix organization? What advantages and disadvantages are associated with this type of organization?
2. What is a cross-functional, self-managed team? Who would serve on such teams? Why do cross-functional, self-managed teams often lead to networking?
3. Describe and compare the basic contributions of Maslow and Herzberg to the understanding of worker motivation
Compare the assumptions Theory X makes about employees with those of Theory Y. How do these different assumptions influence management styles?
4. Describe the steps involved in the marketing process
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