Assessment item 3
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Evaluation and Reflection on Change
Length: 3500 words (maximum) excluding reference list
Submission method options: Alternative submission method
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This assessment will enable you to evaluate and reflect on five topics studied during the session. Each topic question will give you the opportunity to critically apply your knowledge and learning from this subject to a real-life situation.
Choose five out of six questions to answer.
Since each question asks you to share an example of a change project, you can tackle your five selected questions in one of two ways:
Option 1: At the beginning of answering the questions, set up the change project scenario so that you don’t have to repeat the same organisation/business situation in each answer thus saving words. Then link each subsequent answer to the organisation/business situation you described in the beginning. This option will only be viable if you are giving all the examples from one change project.
Option 2: For each answer, include the organisation/business situation you are relating that answer to i.e. describe the change project that you have been involved with or researched, along with your analysis for each answer. This option will be suitable if you will be referring to multiple change projects.
Topic 5 – It is important to engage with stakeholders in change work. Give an example of a change project that you have been involved with or researched. Draw a stakeholder map using the two-dimensional framework described in chapter 7 of your textbook. What were the consequences of these positions for the outcomes of the change project? Did the project fail to analyse the key stakeholder positions? If yes, analyse what could have been done differently? If not, justify the choices.
Topic 6 – Communication is a key process and a core skill in the management of change. Give an example of a change project that you have been part of or researched. Was the change planned or unplanned? Critically analyse the behavioural style used by a change leader. Was this style appropriate for the context? If appropriate, justify the behaviour. If not appropriate, suggest how it could have been improved.
Topic 7 – Give an example of an organisational change that you have experienced perhaps as a manager of change or an employee working with a change or a business owner, or you can research the same. Describe the model of change that was used. Critically analyse the key elements that you observed. Which elements did not work out as expected? What recommendations would you suggest for a similar future change?
Topic 8 – From a real-world (organisation) setting (could be where you work or worked, your own business, or the industry in general), critically analyse and evaluate an appreciative inquiry approach that you have experienced or researched.
Topic 9 – Reflect on your own understanding of the nature of resistance, based on Topic 9. Think about what you have come to understand to be the meaning of resistance to change – what is it like? What insights on managing resistance would you add, from your own experience of change or researched? Discuss and analyse with the help of a problem that you have encountered in your organisation/industry/business or research.
Topic 9 –Discuss and analyse the role of ethical behaviour in a change management project that you have been involved with in your organisation/industry/business or researched. Evaluate how ethics were compromised in the change project. What could have been done to prevent this from happening?
You must use at least 3 academic references for each question (minimum of 15 references for the whole assessment) to support your answers. In answering the questions, you may use diagrams, tables, graphs and so on if you wish.
Write approximately 700 words per answer.
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Subject learning outcomes
This assessment task will assess the following learning outcome/s:
- be able to identify and define organisational change.
- be able to assess and explain reasons for organisational change and explain why these are contested.
- be able to identify, examine and critically analyse approaches to organisational change, and assess the outcomes, from a range of theoretical perspectives.
- be able to identify, analyse and critically evaluate resistance to organisational change from a range of positions.
- be able to analyse and assess the ethical nature of organisational change.
- be able to identify, describe and assess an organisational change management programme and propose, justify and communicate an alternative approach.
Graduate learning outcomes
This task also contributes to the assessment of the following CSU Graduate Learning Outcome/s:
- Academic Literacy and Numeracy (Application) – CSU Graduates consider the context, purpose, and audience when gathering, interpreting, constructing, and presenting information.
- Information and Research Literacies (Application) – CSU Graduates synthesize and apply information and data to different contexts to facilitate planning, problem solving and decision making.
- Ethics (Knowledge) – CSU Graduates understand ethical approaches such as rights, utilitarianism and virtue ethics and the need for moral awareness and reflection on moral values.
Marking criteria and standards