Research into the causes of interpersonal conflict and conflict resolution, write about your understanding of conflict and your opinions on important strategies for improving relationships and communication. Using information from this week’s reading, web sites and additional research, what do you feel are the most important strategies for improving relationships and communication? What is your bottom line about resolving conflict ?
Additional Resource: http://www.mindtools.com/pages/article/newLDR_81.htm – Resolving Conflict Rationally and Effectively (Video and article).