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Common Assessment: Hotel Escargot

Common Assessment: Hotel Escargot

ASSIGNMENT:

As a consultant hired by the Hotel Escargot management team, you have been asked to collect data on the three main areas of focus (check-in, checkout and hotel offerings) and graph the data to identify any issue occurrences. Use the hotel information provided here.

Collect the data, create graphs and/or tables, and describe any work measurement and time study analysis you would do. Then, from this analysis, select one main area of focus and create a fishbone diagram that captures all potential root causes. Provide a brief analysis of descriptive text on the identified items. Also, describe how work sampling and time study assist in analysis. The team wants to see all of your charts, diagrams and analysis summary. (You can assume that customers are complaining about slow service at the hotel.) Please submit your assignment to the PORTAL.

LENGTH of Paper:8 Body Pages Submitting your assignment in APA format means, at a minimum, you will need the following: TITLE PAGE. Remember the Running head: AND TITLE IN ALL CAPITALS. ABSTRACT. A summary of your paper…not an introduction. Begin writing in third person voice.BODY. The body of your paper begins on the page following the title page and abstract page and must be double-spaced (be careful not to triple- or quadruple-space between paragraphs).

The type face should be 12-pt. Times Roman or 12-pt. Courier in regular black type. Do not use color, bold type, or italics except as required for APA level headings and references. The deliverable length of the body of your paper for this assignment is 8 pages. In-body academic citations to support your decisions and analysis are required. A variety of academic sources is encouraged.REFERENCE PAGE.

References that align with your in-body academic sources are listed on the final page of your paper. The references must be in APA format using appropriate spacing, hang indention, italics, and upper and lower case usage as appropriate for the type of resource used. Remember, the Reference Page is not a bibliography but a further listing of the abbreviated in-body citations used in the paper. Every referenced item must have a corresponding in-body citation.

Last Updated on February 11, 2019

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