Your manager has asked you to investigate a Customer Relationship Management (CRM) solution offered as COTS software for in-house installation and as a Software as a Service Cloud solution. Assume the SaaS solution uses a multi-tenant architecture. In a 2- to 3-page paper, discuss the risks and rewards of the SaaS solution as compared with the in-house installation.
Include a title page and reference page. Make sure your paper follows APA style
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