Process Maps show the functional relationships between inputs and outputs. A Six Sigma Current State Process Map is a picture that identifies the steps, inputs & outputs, and other details that show how a process works. These Current State Maps provide a step-by-step picture of the process “as is.” The Map documents the hidden factors identifies opportunities for process improvement. Before we go any further, please review this 8-slide Process Map Development Guide.
What are inputs and outputs?
Inputs are the basic resources (products, material, services or information) needed to complete a task, make a product, or perform a job. Outputs are the products, material, services, or information provided to the customer (internal or external). Think of taking tomatoes (input) and making a can of tomato soup to sell to customers (output). This seems simple enough, but there are processes involved in making this can of soup.
Before you start this assignment, download and review the Six Sigma Process Map templatewhich includes both a top and lower/detailed level process map. This template is a PowerPoint file since most Six Sigma presentations use this format. You will use this template for your assignment.
Instructions:
Assume you are a quality analyst for the same company that you used for your Project Charter in Unit 1. Go back to your Unit 1 Project Charter file. Look for the problem area in your Unit 1 Project file.
You must develop a top level, current state process map to illustrate the overall process step (inputs, and outputs) for the same problem area in your Unit 1 Project file.
Download and use the Process Map Template.
Your Six Sigma Current State, Process Map should include each of the following: